Ajax Municipal Housing Corporation (AMHC) is a social housing provider that owns and manages 574 affordable housing units located in the Town of Ajax in the Province of Ontario.  Our housing portfolio consists of three high-rise buildings, one low rise low-rise building and two townhouse communities.

AMHC’s portfolio consists of both Rent-Geared-to-Income (subsidized) rental units and Market rental (non-subsidized) units.

AMHC has three distinct divisions, Building Operations, Tenant Services, and Finance.

Building Operations is responsible for the overall maintenance of our portfolio buildings and units.

Tenant Services is responsible for unit rentals and review of RGI tenants ongoing eligibility for subsidy.

Finance is responsible for accounts payable and receivable including collection of rent arrears.

AMHC 2018 Board of Directors:

Oliver Forbes, Jackie Baker, Cheryl Bage, Ludlow Williams, Joanne Dies, and Renrick Ashby, Kenrick Jean-Pierre

 

Accessibility Policy:

Policy statement

Ajax Municipal Housing (AMHC) acknowledges that it has a responsibility to provide good, services, and resources to people living with disabilities.

AMHC is committed to treating all people in a way that allows them to maintain their dignity and independence. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

Purpose and scope

Purpose

The purpose of this policy is to affirm a commitment to accessibility for staff,  tenants and guests.

Scope

This policy applies to all AMHC staff, board members, volunteers, tenants, and guests.

This policy also applies to all AMHC policies and procedures. In the event of a conflict between this policy and other AMHC policies, procedures, regulations, and/or legislation, the person who identified the conflict will consult with the General Manager to identify solutions and opportunities to accommodate the needs of staff, board members, volunteers, tenants and applicants.

Definitions

Applicant(s)

A person(s) who has submitted an application for housing to the AMHC.

Barriers

A barrier may be a part of the physical or built environment that limits or prevents access to a space. A barrier may also be a policy, procedure or requirement that excludes individuals or groups from fairly and equally accessing a good, service, or resource.

Code-protected ground

Ground that discrimination is prohibited on under the Human Rights Code, 1990 including an individual or group’s race, skin colour, ancestry, creed (religion), place of origin, ethnic origin, citizenship, sex (including pregnancy and gender identity), sexual orientation, age, marital status (including same-sex partnerships), family status, disability, and receipt of public assistance.

Designated staff

The staff person who AMHC has designated to complete a particular action or requirement.

Discrimination

Discrimination is any distinction, conduct or action, whether intentional or not, but based on a Code-protected ground, that has the effect of either imposing burdens on an individual or group that are not imposed upon others, or withholding or limiting access to opportunity, benefits, and advantages available to other members of society.

The non‐profit

Refers to AMHC and the Board of Directors that approved this policy.

Tenant

A person that has signed a lease with the AMHC.

Policy

General

All applicants, tenants, volunteers, board members, and staff will be made aware of their rights and responsibilities under this policy through on‐going communication from AMHC. Materials will be developed and distributed to all applicants and tenants, which identify the intent and contents of this policy and AMHC’s commitment to accessibility.  Applicants and tenants will be told how to provide feedback on accessibility to AMHC. on tenant applications and other relevant documents.

Information and communication

Upon request, public information about the AMHC will be provided in an accessible format. Information to tenants will be provided, upon request,  in accessible formats as per AMHC’s Accessible Customer Service Statement.  AMHC will consult with the tenant(s) to determine their information and communication accommodation needs.

Employment

AMHC is committed to fair and accessible employment practices. We will notify the public and staff that, when requested, we will accommodate disabilities during recruitment and assessment processes and when people are hired.  If needed, we will create an individual accommodation plan and/or workplace emergency information for any employees who have a disability. Our performance management and return-to-work processes will take into account the accessibility needs of employees with disabilities.

Training

AMHC will provide training to employees and volunteers about the Integrated Accessibility Standards Regulation, the Ontario Human Rights Code as it relates to persons with disabilities, and how AMHC is meeting these requirements. Training will include an overview of the organization’s relevant policies and procedures. All current staff and volunteers, including Board Members, will be trained by no later than January 1, 2016.  New staff, volunteers, and Board Members will be trained during their orientation.  Training will be provided in a way that best suits the duties of staff, volunteers, and Board. All will be provided with updated training as necessary and when related policies are updated. A record of the IASR training provided will be maintained by the General Manager.

Last Revised: November 2014

Regarding any Current or Future Hiring – AMHC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.